Please note we may not be able to deliver to a business if instructions are not clear/no P.O. boxes/our courier cannot deliver to an apartment letterbox. Our policy is to “deliver to front door”; the buyer must state clear instructions if it is to be delivered another way.
Delivery is currently New Zealand only. We strive to deliver within 5 days of order being placed.
Refunds
There must be a valid reason for us to refund purchases, and we will need proof that the product is unsatisfactory or not suitable.
Damages
We will replace any product damaged in transit, as long as we are able to see the damage (such as photos or to be sent back to us). any damaged product must be reported to us within 7 days.
The address you provide must be clear and include house/unit number, full street name, suburb, district and postcode.
Returns
Please be certain of the products you select as we do not currently have a returns policy.
